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Better sales operations and greater customer experience 

FMCG field sales activities need to be managed with greater care. So, you can make sure that the customers are getting a satisfactory experience. Field FMCG CRM software helps businesses get control over the field sales activities through regular tracking and connecting with sales executives. Field sales executives can collect orders directly from the shops, and then the data will be entered into the central system for fast sales processing. So, it ensures seamless distribution of products and timely delivery of the items. As a result, the end customer has a satisfactory buying experience.

Allow sales managers to track multiple levels of sales activities

FMCG sales tracking app helps business managers keep an eye on the entire sales management process at a single platform. Sales managers can track field sales executives in real-time by pairing their mobile CRM to the web dashboard. Similarly, the field sales force can keep in real-time touch with sales managers on sales tasks, target management, client meetings, and many more. So the sales managers can know that sales performance is held at various levels, from order placement and distribution of products to payment collection.

Simplifying cross-selling and up-selling

Facing the competition in the market is the toughest task for any business organization. It is yet another elementary reason to choose the best field sales tracking software for your business. It saves customer information in the central database and helps sales executives access the detail of the past orders to customize products to cross-sell and up-sell products on the sport. You can also view other customer detail, such as their shopping trends, product interest, and complaints raised. Hence you can use this information to offer the customers exciting opportunities they can’t reject.

Field sales tracking software helps FMCG organizations in many ways to boost sales and accelerate revenue. It manages sales operations systematically and helps maintain long-lasting customer relationships. Moreover, it tracks real-time sales and saves customer data for easy sales processing. Overall, field FMCG CRM helps FMCG companies stay competitive in the market space.